You help the customer.
She helps
the next one.
You're at the till and a message comes in. She answers the question while you calmly continue helping your customer.
Question answered · Opening hours
This is what she
takes off your hands.
With your information and your arrangements. You stay in control of what she does.
Opening hours and address
Even outside shop hours, customers get an answer straight away.
Product questions
She uses the product information you provide.
Pass on order questions
Questions she cannot handle reach you with a summary.
WhatsApp, with phone alongside
Customers choose how they contact your shop.
What is your business missing?
Enter your own figures for a personal estimate.
Start with WhatsApp from SRD 4.500 per month.
An estimate based on your figures.No guarantee of extra turnover.
Your questions.
Clearly answered.
What exactly is Receptie.sr?
A digital receptionist who answers your phone and WhatsApp. She works with your prices, opening hours and answers, and books appointments in your calendar.
Do I need a new number?
No. For WhatsApp you keep your own number and WhatsApp Business app; the receptionist works alongside it. For phone calls you also keep your number and decide when forwarding is active.
Can a customer tell she is not human?
Yes. She introduces herself as the digital reception of your business and is honest about what she is.
What if she does not know the answer?
Then she passes the question to you. You decide which answers she may give and when she should transfer the call.
What happens in an emergency?
You agree in advance what counts as urgent and whom she should call. She follows your business's boundaries and instructions.
Who owns the recordings?
The recordings belong to you and are kept for thirty days. They are not sold to third parties.
Can I keep using my WhatsApp Business app?
Yes. You see every conversation and can step in at any time. Open the WhatsApp Business app at least once every 14 days to keep the connection active.
Someone will call tomorrow.
She answers.
Your number. Your way of working. Her attention.