First the WhatsApp chat.
Then the voice.
Choose an example from your working day. Read how she answers, asks follow-up questions and books an appointment.
This is how a customer chat reads on your business WhatsApp.
Messages are stacked with timestamps and confirmation. Exactly the channel your customer already uses.
Any room on Saturday for a cut and colour?
20:15Zeker. Om 11:00 is nog plek. Knippen en verven is vanaf SRD 1.650. Zal ik die tijd voor u vastzetten?
20:15 ✓✓Ja graag, op naam van Shirley Amatstam.
20:16Genoteerd. Zaterdag 11:00 staat vast. U krijgt zo de bevestiging en vrijdag een herinnering.
20:16 ✓✓This is how she sounds if you put her on the phone too.
A full salon. And room for your next customer.
Appointment booked
Appointment booked. Confirmation via WhatsApp.
Your questions.
Clearly answered.
What exactly is Receptie.sr?
A digital receptionist who answers your phone and WhatsApp. She works with your prices, opening hours and answers, and books appointments in your calendar.
Do I need a new number?
No. For WhatsApp you keep your own number and WhatsApp Business app; the receptionist works alongside it. For phone calls you also keep your number and decide when forwarding is active.
Can a customer tell she is not human?
Yes. She introduces herself as the digital reception of your business and is honest about what she is.
What if she does not know the answer?
Then she passes the question to you. You decide which answers she may give and when she should transfer the call.
What happens in an emergency?
You agree in advance what counts as urgent and whom she should call. She follows your business's boundaries and instructions.
Who owns the recordings?
The recordings belong to you and are kept for thirty days. They are not sold to third parties.
Can I keep using my WhatsApp Business app?
Yes. You see every conversation and can step in at any time. Open the WhatsApp Business app at least once every 14 days to keep the connection active.
Someone will call tomorrow.
She answers.
Your number. Your way of working. Her attention.
