receptie.sr
See how she helps your customers

First the WhatsApp chat.
Then the voice.

Choose an example from your working day. Read how she answers, asks follow-up questions and books an appointment.

WhatsApp as first proof

This is how a customer chat reads on your business WhatsApp.

Messages are stacked with timestamps and confirmation. Exactly the channel your customer already uses.

ClinicWhatsApp

I cannot come tomorrow for my check-up.

19:30

No problem. Thursday 14:20 or Friday 09:40 is free.

19:30 ✓✓

Thursday please. And my medication is nearly gone.

19:31

Genoteerd. De controle staat op donderdag 14:20 en het herhaalverzoek gaat mee naar de assistente.

19:31 ✓✓
Also on the phone

This is how she sounds if you put her on the phone too.

A busy reception desk. And every patient still helped.

Listen and read alongListen along
RECEPTIE.SRGood evening, you're speaking with the digital reception of the practice. How can I help you?
CUSTOMERI have a check-up tomorrow morning, but I'm not going to make it. Can it be moved?
RECEPTIE.SRIt can. May I have your name and date of birth, then I'll find the appointment?
CUSTOMERYes, Radjes Poeran. The twelfth of March nineteen seventy-seven.
RECEPTIE.SRFound it — tomorrow at half past nine with doctor Landveld. Thursday at twenty past two is the next slot with the same doctor. Shall I move it there?
CUSTOMERPlease do. And can I request a repeat prescription at the same time?
RECEPTIE.SRI'll note that as well, then the assistant will prepare it. Your appointment has been moved to Thursday at twenty past two. The confirmation is coming through on WhatsApp.
✓ How she wraps it up

Moved to Thursday 14:20

Appointment booked. Confirmation via WhatsApp.

Good to know

Your questions.
Clearly answered.

What exactly is Receptie.sr?

A digital receptionist who answers your phone and WhatsApp. She works with your prices, opening hours and answers, and books appointments in your calendar.

Do I need a new number?

No. For WhatsApp you keep your own number and WhatsApp Business app; the receptionist works alongside it. For phone calls you also keep your number and decide when forwarding is active.

Can a customer tell she is not human?

Yes. She introduces herself as the digital reception of your business and is honest about what she is.

What if she does not know the answer?

Then she passes the question to you. You decide which answers she may give and when she should transfer the call.

What happens in an emergency?

You agree in advance what counts as urgent and whom she should call. She follows your business's boundaries and instructions.

Who owns the recordings?

The recordings belong to you and are kept for thirty days. They are not sold to third parties.

Can I keep using my WhatsApp Business app?

Yes. You see every conversation and can step in at any time. Open the WhatsApp Business app at least once every 14 days to keep the connection active.

Never miss another call

Someone will call tomorrow.
She answers.

Your number. Your way of working. Her attention.